Effective Date: 10/10/2024
1. Introduction: We at Vortex Couriers are committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your information when you utilize our services.
2. Information We Collect: We may collect personal information about you in various ways, including but not limited to: - **Personal Identification Information:** Name, address, email, phone number, etc. - **Payment Information:** Credit card details, billing address, etc. - **Service Usage Information:** Delivery requests, package details, and tracking data. - **Cookies and Tracking Technologies:** Data from cookies or similar technologies to enhance user experience.
3. How We Use Your Information: We use your information for the following purposes: - To provide and manage our courier and delivery services. - To communicate with you regarding your deliveries and respond to your inquiries. - To process payments and fulfill orders. - To improve our services and website functionality. - To send promotional materials and updates, if consent is given.
4. Disclosure of Your Information: We may share your information with: - **Service Providers:** Third-party vendors who assist in our operations (e.g., payment processors, technology providers). - **Legal Authorities:** As required by law or to respond to legal requests. - **Business Transfers:** If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
5. Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. Thus, while we strive to protect your personal information, we cannot guarantee its absolute security.
6. User Rights: You have the right to: - Access the personal information we hold about you. - Request the correction or deletion of your data. - Withdraw consent for us to process your data at any time.
7. Cookies and Tracking Technologies: Our website uses cookies to enhance user experience. You can control cookie preferences through your browser settings. Please note that disabling cookies
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.